Frequently Asked Questions

You build your menu in your dashboard, then download your QR code and put it on your tables. Customers scan it with their phone's camera, and your menu opens in their browser with photos, prices and allergens.

Only an email address. Create an account, enter your restaurant's name and choose your menu's web address, then add your categories and items. The Free plan needs no credit card.

Yes. Our live demo is the menu of Pizza Roma, a restaurant we run to show qr2dine. Open it on your phone, or scan its QR code on the demo page, and try it the way your customers would.

No. The menu is a web page, so it opens in any phone's browser. Customers don't install anything or create an account.

No. Your menu has its own web address, which is what the QR code opens. You can also share that link on your Google Business Profile, social media or your own website.

Yes. Import it from an Excel or CSV file with one item per row, add common dishes from our ready-made menu library, or type your items in. You can download your menu as a spreadsheet again at any time.

Yes. The QR code always opens your live menu, so new items, prices and photos show up as soon as you save them. You only need to print a new code if you change your Menu address in Settings.

Yes. Turn off Available on the item and it disappears from your menu until you turn it back on. Nothing is deleted.

Up to 3 categories and 15 menu items on the Free plan. Premium has no limit on either.

A collection of dishes and drinks that American restaurants commonly serve, each with a photo, a description and its allergens. Pick one, choose which of your categories it goes in and set your price, and it's added to your menu as your own item, which you can edit like any other.

Yes. Upload a JPEG, PNG or WebP photo of up to 5 MB for each item and crop it in your dashboard. A category can have a wide photo of its own as well, yours or one from the menu library.

You can mark each item with any of the Big 9 allergens: milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy and sesame. Restaurants elsewhere, Türkiye included, get the 14 allergens of the EU and the Turkish Food Codex instead. Customers see them next to the dish. They show exactly what you mark, so keep them up to date when a recipe changes.

Yes. Mark an item as Popular and it carries a Popular label on your menu, so customers notice it first.

With Premium, yes: pick your own colors, a layout for your items (Grid with large photos, List or Compact) and how customers move between categories, either tabs across the top or a large photo for each category. A preview in your dashboard shows the result as you change it. The Free plan uses the default look: orange on white, Grid and tabs.

US dollars, euros, British pounds or Turkish lira. You choose one in Settings, and every price on your menu is shown in it.

Yes, if you want them there. Add them in Settings and turn on Show on public menu. Customers can tap the address to open it in Google Maps, and the number to call you.

Open QR code in your dashboard, pick a size and download it as a PNG image: Small for table stickers, Medium for table tents, Large for posters and windows. Print it anywhere customers will see it.

Yes. Choose the code's color and its background, and put your restaurant's logo in the center. A dark code on a light background is the easiest for phones to read.

No. One code opens the same menu at every table, so print as many copies as you need.

Not while your account exists, on the Free plan or Premium. It only changes if you change your Menu address in Settings (then print the new code), and it stops working if you delete your account.

No, qr2dine shows your menu; it doesn't take orders or payments. Customers can save their Favorites and put dishes in a Basket to see what they plan to order and its total, then order from your staff as usual.

Yes, on any iPhone or Android phone with a browser. Most phones read QR codes straight from the camera app. If you share the link, the menu opens on a tablet or computer too.

Yes. The menu opens over their mobile data or your restaurant's Wi-Fi, like any web page.

We don't store any. Customers don't sign up, and your menu sets no cookies. Their Favorites and Basket stay on their own phone and are never sent to us. Our Privacy Policy has the details.

Each account has one restaurant with one menu. For another location, create another account with a different email address; each account has its own plan.

Yes, in your dashboard's Account settings. A new email address takes effect once you open the link we send to it, and a new password needs your current one. If you've forgotten your password, choose Forgot password on the sign-in page and we'll email you a link to set a new one.

In your dashboard's Account settings. This removes your account, your restaurant, its menu and your photos at once and for good, and your QR code stops working. Premium, if you have it, is cancelled right away, without a refund for the rest of the period unless you paid yearly in the last 14 days. You can download your menu as a spreadsheet first.

No. The Free plan needs no card, and you can stay on it as long as you like. You add a card only when you go Premium.

No, the Free plan is the trial. Build your menu, print your QR code and let your customers use it. Go Premium when you need more than 3 categories or 15 menu items, or want your own colors and layout.

Premium stays until the end of the period you paid for (unless we refund a yearly payment), then your account moves to the Free plan. Categories and menu items above its limits stay saved but are hidden from your menu, and your menu goes back to the default look, until you go Premium again.

If you cancel within 14 days after a yearly payment, we refund that payment in full, and your account moves to the Free plan right away. Apart from that, we don't refund partial months or years.

Yes, in the Stripe Customer Portal, which you open from your dashboard's Subscription page. A switch to yearly applies right away, and the unused part of your month counts toward the yearly price. A switch to monthly applies when the year you paid for ends.

Through Stripe's checkout, by card or another payment method Stripe offers there. We never see or store your card number. Prices are in US dollars and may include sales tax where it applies.